About the State and Regional Quality Councils

The State Quality Council is a team of people who are working to improve the quality of services provided to people with disabilities in the state of Minnesota. Council members include Department of Human Services employees, people who receive disability services, the family members of people who receive disability services, advocates, and more.

The role of each Regional Quality Council is to work collaboratively with regional stakeholders and partners in order to monitor and improve the quality of services, person-centered outcomes, and overall quality of life for people with disabilities at both an individual and system level. We aim to meet the following State Quality Council quality domains:

Access: People have ready access to services and supports in their communities.

Person-Centered Service Planning and Delivery: Services and supports are planned, coordinated and carried out according to each person’s unique needs, preferences, and decisions concerning their life in the community.

Provider Capacity and Capabilities: There are enough service and support providers and they are able to serve people effectively.

Individual Safeguards: People receive support to exercise their rights and personal responsibilities.

Individual Outcomes and Satisfaction: People are satisfied with their supports and services and achieve desired outcomes.

System Performance: The system supports people efficiently and effectively and constantly strives to improve quality.

Navigating the world of disability services and learning about what’s out there can often seem overwhelming or impersonal, and sometimes individual needs and hopes get lost along the way. The Regional Quality Council aims to change that by helping to form connections between community members, sharing the needs and desires of people with disabilities in our communities, and connecting people with resources. Steps we have already taken include developing the Person Centered Quality Review, hosting trainings, holding monthly council meetings, and more.