St. Louis County Health and Human Service Conference

Zoe Leege (Arrowhead RQC) and Angie Guenther (Metro RQC) at the St. Louis County Health and Human Service Conference October 9th – 11th. Together, they presented: “Listening Matters: Quality Reviews and Recommendations.”  In this presentation, they discussed how, in the last two years, the Regional Quality Councils have interviewed hundreds of people who receive home and community-based services (HCBS) around the State.  They shared findings from these interviews and recommendations for quality improvements based on these findings.

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